Frequently Asked Questions
What is Fixaris?
Fixaris is an intelligent automotive service platform that provides AI-powered diagnostic assistance, dynamic repair plans, and expert escalation for automotive technicians.
How does the AI diagnostic system work?
Our AI synthesizes information from OEM service manuals, TSBs, and a proprietary database of validated fixes to provide accurate diagnostic recommendations and step-by-step repair procedures.
Can I escalate to a human expert?
Yes, you can escalate any diagnostic session to a human expert who will review your case with full context and provide additional guidance.
What vehicles are supported?
We support a wide range of vehicles from various manufacturers. Enter a VIN or registration number to check if your specific vehicle is in our database.
Is my data secure?
Yes, we use industry-standard encryption and security practices to protect your data. All authentication is handled through secure httpOnly cookies.